Terms of service
General Terms and Conditions of Holzwerk Studio
(As of: June 17, 2026)
1. Scope and Contracting Parties
1.1. These General Terms and Conditions (hereinafter "GTC") apply to all contracts concluded between Holzwerk Studio (hereinafter "Seller") and its customers (hereinafter "Buyer") via the online shop at [Your Shop URL].
1.2. The Seller exclusively addresses entrepreneurs within the meaning of § 14 BGB (German Civil Code). A contract with consumers within the meaning of § 13 BGB is excluded. By placing an order, the Buyer assures that they are an entrepreneur and acquire the goods for their commercial or independent professional activity.
1.3. Deviating, conflicting or supplementary GTC of the Buyer shall not become part of the contract, even if known, unless their validity is expressly agreed to in writing by the Seller.
2. Offer and Conclusion of Contract
2.1. The presentation of products in the online shop does not constitute a legally binding offer, but an non-binding online catalog.
2.2. By clicking the "Order with obligation to pay" button, the Buyer places a binding order for the goods contained in the shopping cart. The confirmation of receipt of the order takes place immediately after sending the order and does not yet constitute acceptance of the contract.
2.3. The Seller can accept the Buyer's order within five working days by sending an order confirmation by e-mail or by delivering the goods. With this acceptance, the purchase contract is concluded.
3. Prices and Payment Terms
3.1. All prices stated in the online shop are net prices plus the respective valid statutory value added tax and plus shipping costs. The shipping costs will be clearly communicated to the Buyer before placing the order.
3.2. Payment is made according to the payment methods offered in the ordering process. The Seller reserves the right to exclude certain payment methods in individual cases.
3.3. In the event of default in payment by the Buyer, the Seller is entitled to demand default interest at a rate of nine percentage points above the respective base interest rate (§ 288 para. 2 BGB).
4. Delivery and Shipping
4.1. Delivery is made to the delivery address specified by the Buyer. Delivery times are non-binding, unless expressly agreed otherwise.
4.2. Shipping is at the Buyer's risk. The risk of accidental loss and accidental deterioration of the goods passes to the Buyer as soon as the shipment has been handed over to the person carrying out the transport.
4.3. The Seller is entitled to make partial deliveries, provided this is reasonable for the Buyer.
5. Exclusion of the Right of Withdrawal
5.1. Since the Seller exclusively sells to entrepreneurs, there is no statutory right of withdrawal for the Buyer according to § 312g BGB.
5.2. A withdrawal button or a withdrawal instruction is not provided in the Seller's online shop, as these obligations only exist in business transactions with consumers.
6. Warranty and Notification of Defects
6.1. The Seller is liable for defects in the delivered goods in accordance with the statutory provisions of sales law. The limitation period for claims for defects is one year from the delivery of the goods.
6.2. For merchants, § 377 HGB (German Commercial Code) applies. The Buyer must inspect the delivered goods immediately after delivery by the Seller, as far as this is feasible in the ordinary course of business, and, if a defect becomes apparent, notify the Seller immediately. If the Buyer fails to notify, the goods shall be deemed approved, unless it is a defect that was not recognizable during the inspection. If such a defect appears later, notification must be made immediately after its discovery; otherwise, the goods shall also be deemed approved with regard to this defect.
7. Liability
7.1. The Seller is liable without limitation for intent and gross negligence as well as for damages resulting from injury to life, body or health.
7.2. In the case of slight negligence, the Seller is only liable for the breach of an essential contractual obligation (cardinal obligation). A cardinal obligation is an obligation whose fulfillment makes the proper execution of the contract possible in the first place and on whose compliance the contracting party can regularly rely. In these cases, liability is limited to the contract-typical, foreseeable damage.
7.3. Liability under the Product Liability Act remains unaffected.
8. Retention of Title
The delivered goods remain the property of the Seller until full payment of all claims arising from the business relationship.
9. Data Protection
The collection, processing and use of personal data takes place in accordance with the Seller's data protection declaration, which can be viewed at [Link to your privacy policy].
10. Final Provisions
10.1. The law of the Federal Republic of Germany applies, excluding the UN Convention on Contracts for the International Sale of Goods.
10.2. The place of jurisdiction for all disputes arising from or in connection with this contract is the Seller's registered office, provided that the Buyer is a merchant, a legal entity under public law or a special fund under public law.
10.3. Should individual provisions of these GTC be or become wholly or partially invalid, the validity of the remaining provisions shall not be affected. The wholly or partially invalid provision shall be replaced by a provision whose economic success comes as close as possible to that of the invalid one.